1. Overview
SU ("we", "us") respects your privacy. This policy explains how we collect, use, and protect personal information when you visit our website or contact us.
2. Information we collect
We may collect the following information:
- Name, email address, phone number, and message content submitted via our contact form
- Technical data such as IP address, browser type, and pages visited (via analytics cookies, if enabled)
- Communication records when you email us or correspond with our team
3. How we use your information
We use personal information to:
- Respond to enquiries and fulfil orders
- Send updates you have requested about collections or atelier news
- Improve our website and client experience
- Comply with legal obligations
4. Sharing & retention
We do not sell your personal data. We may share information with trusted service providers (e.g. email delivery, payment processing) solely to operate our business. Data is retained only as long as necessary for the purposes above.
5. Your rights
Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us using the details below.
6. Security
We implement appropriate technical and organisational measures to protect your information. No method of transmission over the internet is completely secure.
7. Contact
For privacy-related requests, email [email protected].